Chauffeured, charter, and shuttle operators
Dispatch, booking, driver apps, live tracking, billing, and affiliate network integration on one platform your operation owns. We built and run this stack for a charter company before we built it for anyone else.
Livery and charter software has existed for decades. Most operators still run parts of the business on spreadsheets and text messages because the tools never quite fit.
A trip is keyed into dispatch, re-keyed into the invoice, and the customer record lives somewhere else. Finance spends month-end reconciling the three.
Nobody knows if the driver saw the trip until they call. Status comes back the same way, if it comes back at all.
Dispatch has no live view of vehicles or trip status, so the customer's question becomes a call to the driver and a call back.
Trips sent to or received from partner operators are confirmed, updated, and cancelled by hand, and reconciled from memory.
Each of these is in production today. Most operators start with the operations platform and add the rest as phases.
Dispatch, billing, CRM, and accounting on one system. Trips flow from booking to invoice to QuickBooks without re-keying. Grid dispatch with bulk actions and map view.
iOS and Android. Trip details, one-tap acknowledgement, status updates as the trip progresses, digital forms, and offline support for spotty coverage.
Every active trip on a map with status from the driver app and vehicle GPS from Samsara. Vendor trips tracked alongside your own.
Real-time quotes by distance, vehicle, and time of day. Payment on booking. Reservations land in dispatch automatically.
Farm-out and farm-in with partner networks through their API: send, update, cancel, receive status callbacks, and reconcile, with an audit trail on every message.
QuickBooks Online, Authorize.net, FlightAware for airport pickups, Samsara, Google Maps, and whatever your operation already runs.
In production
The founder has run operations and information systems for a Northern Virginia charter transportation company for fourteen years. The platform described here is the one that company runs on, built piece by piece as the business needed it.
Each project is written up on the work page, including the stack.
One fixed price for a written scope, decided before any work starts. Dispatch and billing with one integration is the smallest engagement; adding the driver app, online booking, or affiliate integration grows it. The operator owns the code and the data.
Put your dispatch hours into the process cost calculator, or see tiers and managed hosting on the engagements page.
From the booking call to the invoice. Twenty minutes is enough for a rough scope and a price range, from someone who has dispatched.
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